Partners

Certified since: 2007

Prior to starting Keystroke in 1994, Ken earned a degree in Political Science, which he insists is relevant to his career. Ken is certified as an MCSE, Act! Consultant, Act! Premier Trainer, and a Quickbooks Pro Advisor. He was also a member of Toronto Real Estate Board for 21 years.

James is the longest serving employee having been assimilated into the Keystroke collective in 1994, joining right out of high school. James is the office manager, and responsible for accounting, operations, and inventory.

Nav has done many jobs here at Keystroke, including, sales, support, and customer care, but recently Nav was promoted to Deployment Coordinator, a position that requires his considerable technical & communication skills. Nav's personal life is often filled with sports, as he is a die hard Blue Jays fan.

Ahsan Khalid is our CTO, and master of all things technical. He handles support calls, networking, and software development. If we need Act! to do something it can't do out of the box, Ahsan builds it. If you're using one of our Keystroke Accessories, Ahsan likely built it.

After four years of technical support for all kinds of computer issues from paper jams to code debugging, Jia Kai now focuses on Act! support and provides support to both our English and French speaking clients.

Vic joined Keystroke when we merged with Handheld Contact, where he was the president for over a decade. Vic continues to manage the Kitchener office, and serve as our team's COO and manager of the KPP program and Development Community.

Craig joined us from HHC, and works as the primary HHC support specialist out of our Kitchener office. Craig has a large collection of super hero paraphernalia that consumes most of the wall space around his desk.

We believe in helping companies grow and enhance their businesses through strategic CRM (customer relationship management) solutions which we have provided for over 25 years.

We believe in helping companies grow and enhance their businesses through strategic CRM (customer relationship management) solutions which we have provided for over 25 years.