Blog

Category: News
06 August 2019
Hits: 424
This is an email one of our reps sent to a customer who was upgrading to ACT subscription. We though it was so thorough and clear, we decided to reprint it verbatim. ********************************************************** Hi <customer name> To be clear, Act is no longer offering a model where you buy it and own the software – the $342 option is essentially a one year subscription + a...

Category: News
06 August 2019
Hits: 426
Steps to Reproduce Have an installed version of Act 17.1 with Swiftpage emarketing setup and working. Use the service pack upgrade to upgrade to 17.2. Check for Swiftpage emarketing icon on contact layout. Check in Tools > Manage Addons. Actual Result: There are several results associated with this: The icon is now missing from the contact toolbar and no plugin shows in Manage...

Category: News
06 August 2019
Hits: 431
Many customers have reported issues with accessing the Documents Tab within their ACT database after upgrading to Windows 10. While it does not effect everyone, it is a documented compatibility issue with Windows 10, and an installable fix is expected soon from Swiftpage. In the meantime, we offer the following workaround to address the issue. Issue: Act! crashes when trying to use the...

Category: News
06 August 2019
Hits: 310
This article highlights the differences in the Act! Premium v17 and Act! Premium for Web v17 features. With all the improvements made to the Web products capabilities in v16 and v17, many ACT administrators wonder what they’re actually giving up by not having the Windows client installed on their user’s computers. The short answer is less than before, but still far from nothing. Features...

Category: News
06 August 2019
Hits: 448
Microsoft announced the release of Windows® 10 on July 29, 2015. Upgrading to Windows® 10 introduces many new features, some of which may affect Act!. We highly recommend performing a complete backup of your Act! database prior to upgrading to Windows®, though the current version of Act! (v17) is fully supported. We have additional recommendations to make your transition as smooth as possible –...

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